Can I use my existing website address if I host with you?
Yes, you can easily retain your old domain name by changing the DNS numbers that point to the new host, which in this case would be us.
The numbers are “ns22.routesys.com” and “ns23.routesys.com”.
Paste these numbers into the nameserver fields 1 and 2 at your domain name registrar. This is the company where your domain name is registered. This will point your domain name to our server (Your hosting package with us).

What is website hosting and do I need it for my site?
Website hosting is required for having a website online for the world to see. Think of it as a house for your web pages. You can host your website with us or any other hosting providers that matches your needs.

Do I get e-mail with my website hosting?
Yes we provide up to 5 email accounts with our hosting package.
You can create and manage your email accounts through the cpanel.

Can I see how many visitors I've had to my website?
Yes, the cpanel (included with hosting) shows graphical stats. This shows you when people visited and from where, what browsers they use and much more. The cpanel also provides other basic tools for making code to insert into your website for counters, clocks, etc.

Who owns the website once the website is hosted?
Your website always belongs to you. It is suggested that you keep a secure backup of your website files in the event that the server ever crashes.
Our server does have redundant backups so it is very rare that your data will ever be lost, but be safe and keep another copy on hand. We are not liable for lost data.

What is FTP?
FTP stands for "file transfer protocol" and is a program used to connect your computer to the host computer in order to move files between them. This is the way you upload your website to the host.
Ws_ftp is one example of these programs used for FTP.